We have a help desk every Tuesday from 1:30 to 4pm at Harvard CGA at 1737 Cambridge St in Cambridge and also one at the Longwood campus where you can get help with WorldMap or any other mapping project you might have in mind. To schedule a meeting, send an email to firstname.lastname@example.org.
A WorldMap workshop is taught twice a year. Check the CGA training workshops page for the next scheduled time and for many other GIS (Geographic Information Systems) related classes.
WorldMap Collaborative is a weekly work space for faculty, students and staff at Harvard who would like to address their individual research projects that involve GIS and WorldMap more generally. Attendees can work on their individual projects in a collaborative setting with others addressing various aspects of WorldMap and GIS technology. It meets (during the academic semesters) on Mondays from 4:00 to 5:30 PM.
If you have a question that is not answered in the Main Help doc mentioned above, please check the Google Groups WorldMap users sitehttp://groups.google.com/group/worldmap-users and see if it has been answered there. If not please put your question to the WorldMap Users group